Shipping & Delivery Policy
At Agastya Mart, we are committed to delivering your orders safely and on time. Please read our Shipping & Delivery Policy carefully for complete information regarding order processing, shipping timelines, and delivery terms.
Order Processing
- Orders are usually processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Customers will receive order confirmation and shipping updates via email or phone.
Shipping Timeline
Estimated delivery times:
- Within Karnataka: 2–5 business days
- Other States in India: 4–8 business days
Delivery times may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges may vary depending on product size, weight, and delivery location.
- Free shipping may be available on selected products or promotional offers.
Delivery Partners
We work with trusted courier and logistics partners to ensure secure and timely delivery of your orders.
Order Tracking
Once your order is shipped, tracking details will be shared with you through email, SMS, or WhatsApp so you can monitor your shipment status.
Delayed Deliveries
While we aim to deliver orders on time, delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Courier service issues
- Public holidays
- Incorrect customer address details
Agastya Mart is not responsible for delays caused by third-party logistics providers.
Incorrect Address
Customers are responsible for providing accurate shipping details. Agastya Mart will not be responsible for failed deliveries due to incorrect or incomplete addresses.
Damaged or Missing Products
If you receive a damaged package or missing item:
- Contact us within 48 hours of delivery
- Share clear photos/videos of the package and product
We will review the issue and provide a suitable resolution.
Delivery Availability
Currently, we deliver across most locations in India. Delivery availability may vary for remote or restricted areas.
Contact Us
For shipping-related questions or support, contact us:
Agastya Mart
Email: Agastyamart2606@gmail.com
Phone: +91 7026262621